FAQ.

We hope you find the questions and answers helpful.

This page provides information for reference only and does not constitute financial advice. Financial decisions should be tailored to your specific situation.

Financial Advice

  • The decision to appoint a financial adviser should be based on your individual needs and circumstances. If you are uncertain, it may be helpful to consult with a financial adviser for an initial assessment before deciding.

    Here are some scenarios where you might consider seeking the help of a financial adviser:

    1. Complexity of your financial situation: If you have a complex financial situation involving multiple income sources, various investments, retirement planning, tax implications, and estate planning, a financial adviser can provide valuable guidance.

    2. Lack of financial knowledge: If you feel overwhelmed or lack expertise in managing your finances, a financial adviser can help educate you and create a tailored financial plan.

    3. Specific financial goals: If you have specific financial goals such as buying a house, saving for your children’s education, or planning for retirement, a financial adviser can help you create a roadmap to achieve those goals.

    4. Investment management: If you have significant assets or investments, a financial adviser can assist in researching the market to find the best investment solution for your objectives and risk tolerance.

    5. Tax planning: A financial adviser can help you optimise your tax strategies, potentially saving you money in the long run.

    6. Retirement planning: If you are unsure about your retirement savings and strategies, a financial adviser can assist in developing a comprehensive retirement plan.

    On the other hand, you may not need a financial adviser if:

    1. You have a simple financial situation with straightforward goals, and you feel comfortable managing your finances on your own.

    2. You have a good understanding of financial concepts and are confident in handling your investments and financial planning.

    3. You enjoy researching and learning about personal finance and are willing to put in the time and effort to manage your finances effectively.

  • Independent Financial Advice refers to professional financial advice provided by a financial adviser or consultant who is not tied to any specific financial institution or product provider.

    These advisers are known as Independent Financial Advisers (IFAs). They offer unbiased and impartial advice tailored to their clients' individual financial circumstances, needs, and goals.

    Key characteristics of Independent Financial Advice include:

    1. Independence: IFAs are not restricted or obligated to recommend specific financial products or services offered by a particular company or financial institution. They have the freedom to explore the entire market and select products that best suit their clients' interests.

    2. Objectivity: Independent advisers are expected to provide objective recommendations without any conflicts of interest. Their primary goal is to help clients achieve their financial objectives rather than promoting a specific product to earn a commission or sales-based incentive.

    3. Suitability: IFAs conduct a thorough assessment of their clients' financial situations, risk tolerance, and future objectives before offering personalised advice. They consider various options and tailor their recommendations accordingly.

    4. Range of Services: Independent Financial Advisers often offer a wide range of financial planning services, including retirement planning, investment advice, tax planning, estate planning, insurance planning, and more.

    5. Transparent Fee Structure: Typically, IFAs charge their clients a fee for their services. This fee may be a percentage of assets under management, a flat fee, or an hourly rate. The transparent fee structure ensures that clients understand what they are paying for and helps eliminate potential conflicts of interest.

    6. Professional Qualifications: Independent Financial Advisers are usually required to hold professional qualifications and certifications related to financial planning and advisory services. These qualifications ensure that the advisers have the necessary expertise and knowledge to provide quality advice.

    When seeking financial advice, it is essential to understand the adviser's status (independent, tied, or restricted) and how they are compensated for their services. Independent Financial Advice is often considered a preferred option for individuals looking for unbiased, comprehensive, and client-centric financial guidance.

  • Financial advice is an investment in your financial future, and it is essential to weigh the potential benefits against the cost.

    Generally, to receive personal ongoing Independent Financial Advice, it is advisable to have a minimum of £20,000 in investable assets. For a bespoke solution with more intricate advice, a portfolio of around £150,000 in investable assets would be more suitable.

    If you are unsure, consider starting with an initial consultation to get a better sense of what a financial adviser can offer and whether it aligns with your budget, needs and goals.

  • Robo investing refers to utilising an online investment platform that provides access to a professionally managed investment portfolio.

    While some view robo investing as an alternative to financial advice, we believe it should be considered as a valuable option for individuals who already possess a good understanding of investing and the associated risks. It suits those who solely require a standardised investment solution and are willing to dedicate time and effort to effectively manage their own finances, or those who enjoy researching and learning about personal finance.

    Typically, an investment platform offering robo investment solutions will offer a variety of portfolios. Investors are assigned a specific portfolio based on their responses to a risk profile questionnaire and their chosen investment objectives.

    A key assumption underlying this approach is that an investor completing the questionnaire comprehends the investment and risk-related terminologies and answers each question rationally, considering their own unique financial situation. Those without an understanding of investment and previous experience may find it challenging to assess and test the suitability of their recommended portfolio.

  • If you are paying for ongoing advice and services, you should expect regular communication and updates from your financial adviser.

    Typically, you should expect the following:

    1. Annual Reviews: Your financial adviser should conduct regular reviews of your financial situation, investment portfolio, and overall financial goals. These reviews are essential to ensure your investments remain aligned with your changing circumstances and objectives.

    2. Communication Initiatives: Your adviser should proactively reach out to you with updates, market insights, and any changes in the financial landscape that may affect your investments.

    3. Accessibility: You should be able to reach your financial adviser when you have questions, concerns, or need advice about your investments or financial plan.

    4. Personalised Advice: Your adviser should provide personalised advice that takes into account your risk tolerance, financial goals, and other individual factors.

    5. Transparency: Your adviser should be transparent about the services they provide, the fees you are paying, and any potential conflicts of interest.

    If you are not receiving the level of service you expect or have concerns about the ongoing charge you are paying, consider the following steps:

    1. Contact Your Adviser: Reach out to your adviser to express your concerns and inquire about the lack of communication. Request a meeting or call to discuss your financial situation and any necessary adjustments to your investment strategy.

    2. Ask for a Review: If it has been a while since your last financial review, ask your adviser to conduct a comprehensive review of your investments and financial plan.

    3. Read Your Agreement: Review the contract or agreement you signed with the adviser to understand the terms and services covered by the ongoing charge. Ensure that the adviser is fulfilling their obligations as per the agreement.

    4. Consider Switching Advisers: If you are consistently dissatisfied with the service provided, consider finding a new financial adviser who meets your needs and communicates more effectively.

    It is essential to have a good working relationship with your financial adviser, and regular communication is a vital aspect of that relationship. If you are not receiving the service you are paying for, it is prudent to take action to ensure your financial interests are being properly looked after.

Investments

It is important to be aware of the following risks: The value of investments may go down as well as up and you may get back less than you invest. Past performance is not a reliable indicator of future performance. An investment in a Stocks & Shares ISA will not provide the same security of capital associated with a Cash ISA. The favourable tax treatment of ISAs may be subject to changes in legislation in the future. The levels and bases of taxation, and reliefs from taxation, can change at any time. The value of any tax relief depends on individual circumstances. Investing in shares should be regarded as a long-term investment and should fit in with your overall attitude to risk and financial circumstances.

Pensions

  • Losing track of pensions can be a common issue, but there are several steps you can take to find details of your pensions:

    1. Check your records: Go through your old paperwork and files to see if you can find any documents related to your pensions. Look for statements, correspondence from pension providers, or any other relevant information.

    2. Contact previous employers: If you had a workplace pension, reach out to your previous employers to inquire about the pension scheme you were enrolled in and the details of your contributions.

    3. Check online government resources: In some countries, there are government databases or websites where you can check if you have any unclaimed or lost pensions. For example, in the UK, you can use the government's "Find Pension Contact Details" service.

    4. Contact your country's pension authority: Reach out to the relevant pension authority in your country or region for guidance on how to locate your lost pensions. They can provide valuable information and assistance.

    5. Credit reference agencies: In some cases, credit reference agencies may hold information about your pensions. You can request a copy of your credit report to check for any pension-related information.

    6. Consult a financial adviser: If you are unable to find your pensions on your own, consider consulting a financial advisor. They can guide you through the process and help you with pension tracking.

    7. Consolidate pensions: If you find multiple pension accounts, you might consider consolidating them into one to make management easier. A financial adviser can also assist with this process.

    Remember, it is crucial to keep track of your pensions to ensure you receive the benefits you are entitled to during retirement. Once you find the details of your pensions, keep them in a safe and accessible place for future reference.

  • In the UK, the amount of state pension you will receive and when you will be eligible to receive it depend on your National Insurance (NI) contributions and your date of birth.

    Here's how you can find out this information:

    1. Check your State Pension Statement: The UK government provides State Pension Statements that give you an estimate of how much state pension you may receive based on your current NI contributions. You can request a statement online through the government's website or by contacting the State Pension helpline.

    2. Use the State Pension Calculator: The government's website also has a State Pension Calculator that allows you to get an estimate of your state pension based on your NI contributions and your expected retirement age.

    3. Check your National Insurance record: You can sign into your personal tax account on the government's website and check your National Insurance record to see if you have enough qualifying years to receive the full state pension.

    4. Contact the Pension Service: If you have specific questions about your state pension entitlement or need assistance, you can contact the Pension Service helpline for guidance.

    5. Check your State Pension age: The age at which you will become eligible to receive the state pension is called the State Pension age. The State Pension age is gradually increasing, so it's essential to check the current State Pension age for your date of birth. You can find this information on the government's website.

    It is important to keep in mind that the state pension rules may change over time, so staying informed about any updates or adjustments to the pension system is crucial.

    Planning for your retirement early and keeping track of your National Insurance contributions can help ensure that you receive the maximum state pension benefits you are entitled to.

  • Yes, as a self-employed individual, you can absolutely set up a pension plan for yourself. In fact, it is a wise financial decision to do so, as it helps you save for your retirement and provides you with financial security in later life.

    There are several pension options available for self-employed individuals in the UK, such as:

    1. Personal Pension Plan: You can set up a personal pension plan with a pension provider. Contributions to this pension plan are tax-deductible, and your money will be invested to grow over time until you retire.

    2. Self-Invested Personal Pension (SIPP): A SIPP is a type of personal pension that gives you more control over how your pension funds are invested. It allows you to choose from a broader range of investment options, including stocks, bonds, and commercial property.

    3. Stakeholder Pension: A stakeholder pension is a simple and flexible pension option that comes with capped charges and flexible contribution levels.

    4. National Employment Savings Trust (NEST): NEST is a workplace pension scheme that is also available for self-employed individuals. You can set up a NEST pension account and make contributions to it.

    5. Self-Employed Deductible Contributions (SEDC): In the UK, self-employed individuals can claim tax relief on pension contributions as an allowable business expense, reducing their taxable profits.

    When setting up a pension as a self-employed individual, it is essential to consider factors like your retirement goals, risk tolerance, and investment preferences. Consulting with a financial adviser can be helpful in determining the most suitable pension option for your specific needs and circumstances.

    Also, keep in mind that the rules and regulations surrounding pensions can change, so it is essential to stay informed about any updates and periodically review your pension plan to ensure it aligns with your retirement objectives.

  • Yes, as a pension holder, you have the option to consolidate multiple pensions into a single plan. This process is known as pension consolidation or pension transfer. Consolidating your pensions can make managing your retirement savings easier, provide better oversight of your investments, and potentially reduce administrative fees.

    Here are the steps you can take to consolidate your pensions:

    1. Review your pensions: Start by gathering information on all your existing pensions. This includes details of the pension providers, the type of pension (e.g., personal pension, workplace pension), and the current fund values.

    2. Understand the benefits and risks: Before making any decisions, it's essential to understand the benefits and risks associated with consolidating your pensions. Benefits may include simplifying your retirement planning, easier management, and potentially better investment choices. However, there may also be drawbacks, such as exit penalties or loss of valuable benefits in your current pensions.

    3. Seek professional advice: Pension consolidation can be a complex process, especially if your pensions have different terms and conditions. It is advisable to seek advice from a qualified financial adviser who can assess your individual situation, consider any fees or penalties, and guide you through the consolidation process.

    4. Choose the right pension provider: If you decide to proceed with pension consolidation, choose a suitable pension provider or plan that aligns with your retirement goals, investment preferences, and risk tolerance.

    5. Initiate the transfer: Once you have selected a pension plan, contact the new pension provider to initiate the transfer process. They will guide you through the necessary steps, including contacting your existing pension providers and arranging the transfer of funds.

    6. Stay informed: Throughout the consolidation process, stay informed about the progress of the transfers and ensure that there are no unexpected delays or issues.

    Keep in mind that some pensions may have valuable benefits or guarantees that you could lose if you transfer them, so it is essential to weigh the pros and cons carefully and make an informed decision.

    Additionally, if you have a defined benefit pension (also known as a final salary pension), it is crucial to be cautious about transferring it. Defined benefit pensions provide a guaranteed income in retirement, and transferring them could lead to losing these guarantees.

    Again, seeking advice from a financial adviser is highly recommended to ensure you make the best decisions based on your individual circumstances.

  • Scammers can be sophisticated and persuasive but being vigilant and aware of common signs can help you avoid falling victim to pension scams.

    Here are some tips to spot a pension scam:

    1. Cold calls and unsolicited communications: Be cautious if you receive unexpected phone calls, emails, or text messages about your pension. Legitimate pension providers and financial institutions typically do not make unsolicited contact.

    2. Pressure to act quickly: Scammers often create a sense of urgency, pressuring you to make decisions quickly without giving you enough time to consider the implications.

    3. Guaranteed high returns: Be wary of promises of high or guaranteed returns on your pension investments. All investments come with risks, and no legitimate provider can guarantee consistent high returns.

    4. Unregulated investments: Check if the investment or pension scheme is regulated by the relevant authorities. Scammers may offer unregulated or overseas investments to avoid scrutiny.

    5. Requests for upfront fees or charges: Be cautious if you are asked to pay upfront fees or charges before receiving any services or information. Legitimate pension services will not typically ask for money upfront.

    6. Overly complex structures: Scammers may use complex structures or confusing jargon to make their schemes sound legitimate. If you do not fully understand the investment or pension plan, seek professional advice before proceeding.

    7. Offers of early access to your pension: Beware of anyone offering you early access to your pension before the age of 55. In most cases, this is not allowed and can result in significant tax penalties.

    8. Unsolicited overseas investment opportunities: Scammers may offer investments in overseas properties or schemes that claim to be tax-free. Be cautious about investing in unfamiliar jurisdictions.

    9. Pressure to transfer your pension: If you are being pressured to transfer your pension to another scheme, be cautious. Transferring your pension should be done after careful consideration and professional advice.

    10. Check the FCA Register: In the UK, you can check the Financial Conduct Authority (FCA) register to verify if a pension provider or investment opportunity is authorised and legitimate.

    If you suspect you have been targeted by a pension scam or have concerns about a pension offer, report it to the relevant authorities immediately.

    In the UK, you can report scams to Action Fraud or contact the Money and Pensions Service for guidance. Remember, it is better to be cautious and take your time to research and seek professional advice before making any decisions regarding your pension.

  • Here are some general steps to help you assess your pension provision:

    1. Review your pension statements: Gather all your pension statements from various providers and review the current values of your pension funds. Take note of any projected income or estimates provided by the pension companies.

    2. Consider your retirement goals: Determine the lifestyle you want to maintain during retirement and estimate the expenses you will have during that time. This includes housing, healthcare, travel, hobbies, and any other costs.

    3. Assess your pension income: Estimate the income you are likely to receive from your pensions, including any state pension entitlements. If you have multiple pensions, you may want to consolidate them to get a clearer picture.

    4. Check your retirement age: Verify your state pension age and the age at which you plan to retire. This will determine how many years you have left to contribute to your pensions and how long your savings need to last.

    5. Consider other sources of retirement income: Take into account any other sources of income you may have during retirement, such as savings, investments, or property.

    6. Use a retirement calculator: There are retirement calculators available online that can help you assess whether your current pension provision aligns with your retirement goals. These calculators will consider your current pension balances, contributions, expected growth, retirement age, and other factors to estimate your retirement income.

    7. Seek professional advice: It is prudent to seek advice from a qualified financial adviser who can analyse your specific situation, assess your pension provision, and provide personalised recommendations.

    Remember that retirement planning is a complex and individual process. Many factors can affect your pension provision, including investment performance, inflation, and changes in your financial circumstances. Regularly reviewing your pension plan and adjusting it as needed can help you stay on track to meet your retirement goals.

A pension is a long-term investment, the value of your investment and the income from it may go down as well as up. Your eventual income may depend upon the size of the fund at retirement, future interest rates and tax legislation. Past performance is not a reliable indicator of future performance. The levels and bases of taxation, and reliefs from taxation, can change at any time. The value of any tax relief depends on individual circumstances. Your pension income could also be affected by the interest rates at the time you take your benefits. The tax implications of pension withdrawals will be based on your individual circumstances, tax legislation and regulation which are subject to change in the future.